Registrar/FAQs

• 1. Who do I contact if I have lost my share certificate or have a query about dividends?
• 2. Who do I notify if I have changed my address?
• 3. Is it possible to have a lost or invalid dividend cheque replaced?
• 4. Can I have my dividends paid directly into my bank or building society account?
• 5. Can I transfer all or some of my shares to other members of my family?
• 6. I receive multiple copies of shareholder circulars. What should I do?
• 7. How do I get an annual report?
• 8. Can I deal with my shares through CREST?
• 9. I have a question which is not covered in the above. Who do I contact?

Registrar

Capita Registrars
The Registry
34 Beckenham Road
Beckenham
Kent
BR3 4TU

Tel: +44 (0) 871 664 0300
(calls cost 10p a minute plus network extras, lines are open 8.30am-5.30pm Mon-Fri)
Overseas: +44 208 639 3399
Fax: +44 (0) 1484 600911